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Updated: 25 weeks 6 days ago

David Goodwin: Automated twitter compilation up to 16 June 2014

Mon, 16/06/2014 - 15:22

Arbitrary tweets made by TheGingerDog up to 16 June 2014

2014/06/15

  • RT Proud my 8yo girl failed this worksheet. Wish she had failed it even “worse.” #GenderBias
  • 2012/11/03

  • RT #PHP devs. Please satisfy my curiosity and let me know about the frameworks you’ve used recently. Ta. https://twtpoll.com/gw7zecvn991qaxj (plz RT) 2014/06/15
  • RT Best banner at the World Cup so far
  • 2014/06/14

  • RT RT if you believe in freedom & democracy. #Falklands #LiberationDay
  • 2014/06/14

  • RT WordFriday: crosspathy
  • Attempt to pass homeopathy off as credible by combining it with empirically valid medicine.

    https://www.facebook.com/WordFriday/posts/637531733001454

    2014/06/13
  • And back home. Zzzz. Bromsgrove 2014/06/12
  • And now. Time to catch a plane. #snackTime Cyprus 2014/06/11
  • Thankfully I don’t use tweetdeck. Cyprus 2014/06/11
  • RT “US invasion and occupation cost Washington close to a trillion dollars ” – www.theguardian.com/world/2014/jun/11/mosul-isis-gunmen-middle-east-states enough to address climate change… #iraq 2014/06/11
  • RT #Iraq army capitulates to Isis militants in four cities – www.theguardian.com/world/2014/jun/11/mosul-isis-gunmen-middle-east-states what a disaster…well done, Bush and Blair… 2014/06/11
  • RT Twitter worms are so 2011. 2014/06/11
  • RT Tweetdeck XSS flaw leaves users vulnerable to account hijacking bit.ly/1lcEUK8 2014/06/11
  • RT HOW MUCH PIZZA AND COKE DO I HAVE TO FEED YOU NERDS BEFORE YOU SHUT UP ABOUT 80 HOUR WEEKS 2014/03/26
  • RT If one searches for CityLink on Google right now, you get this rather marvellously off message cartoon.
  • 2014/06/10

  • This morning we saw some Roman ruins and a Byzantine castle (mosaics etc)
  • Cyprus 2014/06/10

  • Oh Jesus. It’s raining men ! Cyprus 2014/06/08
  • It’s fun to stay at the YMCA …. You can get yourself clean. You can have a good meal …. Cyprus 2014/06/08
  • Wedding time.
  • Cyprus 2014/06/08

  • RT
  • 2014/06/07

  • The sun lounger things have already been stolen.
  • Cyprus 2014/06/08

  • It is dark early here. #landed Cyprus 2014/06/07
  • Our trusty steed for the next few hours.
  • Solihull 2014/06/07

  • RT Did… Did MongoDB just kill itself because it couldn’t rotate its log file? It did! It fucking did! 2014/06/07
  • Trying to scan this qr code causes my phone to reboot. #nexus4 #android #bug
  • Solihull 2014/06/07

  • Great weather this morning.
  • We woke to continual thunder.

    I think it is time to leave the country.

    Solihull 2014/06/07

  • Airport grammar fall. #bhx
  • Solihull 2014/06/07

  • RT HTTP/1.1 just got a major update. – Evert Pot feedproxy.google.com/~r/bijsterespoor/~3/padm6aekKhA/http-11-updated 2014/06/07
  • RT I love cycling, but it does really piss me off when cyclists cruise through red lights with an arrogance & nonchalance that boils the blood! 2014/06/06
  • RT Burnout.io – Help build a resource for the IT community to combat burnout: buff.ly/S1nWmk 2014/06/06
  • It has arrived ! (@TheMikeBennett‘s awesome book).
  • Bromsgrove 2014/06/06

  • RT But for the sacrifice of many, we may not have been born free. Think of that today if nothing else. #DDay70 #DDay #LestWeForget East, United Kingdom 2014/06/06
  • RT At turned midnight 6/6/2014 my biggest worry is getting home tomorrow. 70 yrs ago many didn’t, I doubt my day will be as life changing #DDay East, United Kingdom 2014/06/06
  • Categories: LUG Community Blogs

    Jono Bacon: FirefoxOS and Developing Markets

    Thu, 12/06/2014 - 23:40

    It seems Mozilla is targeting emerging markets and developing nations with $25 cell phones. This is tremendous news, and an admirable focus for Mozilla, but it is not without risk.

    Bringing simple, accessible technology to these markets can have a profound impact. As an example, in 2001, 134 million Nigerians shared 500,000 land-lines (as covered by Jack Ewing in Businessweek back in 2007). That year the government started encouraging wireless market competition and by 2007 Nigeria had 30 million cellular subscribers.

    This generated market competition and better products, but more importantly, we have seen time and time again that access to technology such as cell phones improves education, provides opportunities for people to start small businesses, and in many cases is a contributing factor for bringing people out of poverty.

    So, cell phones are having a profound impact in these nations, but the question is, will it work with FirefoxOS?

    I am not sure.

    In Mozilla’s defence, they have done an admirable job with FirefoxOS. They have built a powerful platform, based on open web technology, and they lined up a raft of carriers to launch with. They have a strong brand, an active and passionate community, and like so many other success stories, they already have a popular existing product (their browser) to get them into meetings and headlines.

    Success though is judged by many different factors, and having a raft of carriers and products on the market is not enough. If they ship in volume but get high return rates, it could kill them, as is common for many new product launches.

    What I don’t know is whether this volume/return-rate balance plays such a critical role in developing markets. I would imagine that return rates could be higher (such as someone who has never used a cell phone before taking it back because it is just too alien to them). On the other hand, I wonder if those consumers there are willing to put up with more quirks just to get access to the cell network and potentially the Internet.

    What seems clear to me is that success here has little to do with the elegance or design of FirefoxOS (or any other product for that matter). It is instead about delivering incredibly dependable hardware. In developing nations people have less access to energy (for charging devices) and have to work harder to obtain it, and have lower access to support resources for how to use new technology. As such, it really needs to just work. This factor, I imagine, is going to be more outside of Mozilla’s hands.

    So, in a nutshell, if the $25 phones fail to meet expectations, it may not be Mozilla’s fault. Likewise, if they are successful, it may not be to their credit.

    Categories: LUG Community Blogs

    Jono Bacon: Community Management Training at OSCON, LinuxCon North America, and LinuxCon Europe

    Wed, 11/06/2014 - 17:55

    I am a firm believer in building strong and empowered communities. We are in an age of a community management renaissance in which we are defining repeatable best practice that can be applied many different types of communities, whether internal to companies, external to volunteers, or a mix of both.

    I have been working to further this growth in community management via my books, The Art of Community and Dealing With Disrespect, the Community Leadership Summit, the Community Leadership Forum, and delivering training to our next generation of community managers and leaders.

    Last year I ran my first community management training course, and it was very positively received. I am delighted to announce that I will be running an updated training course at three events over the coming months.

    OSCON

    On Sunday 20th July 2014 I will be presenting the course at the OSCON conference in Portland, Oregon. This is a tutorial, so you will need to purchase a tutorial ticket to attend. Attendance is limited, so be sure to get to the class early on the day to reserve a seat!

    Find Out More

    LinuxCon North America and Europe

    I am delighted to bring my training to the excellent LinuxCon events in both North America and Europe.

    Firstly, on Fri 22nd August 2014 I will be presenting the course at LinuxCon North America in Chicago, Illinois and then on Thurs Oct 16th 2014 I will deliver the training at LinuxCon Europe in Düsseldorf, Germany.

    Tickets are $300 for the day’s training. This is a steal; I usually charge $2500+/day when delivering the training as part of a consultancy arrangement. Thanks to the Linux Foundation for making this available at an affordable rate.

    Space is limited, so go and register ASAP:

    What Is Covered

    So what is in the training course?

    My goal with each training day is to discuss how to build and grow a community, including building collaborative workflows, defining a governance structure, planning, marketing, and evaluating effectiveness. The day is packed with Q&A, discussion, and I encourage my students to raise questions, challenge me, and explore ways of optimizing their communities. This is not a sit-down-and-listen-to-a-teacher-drone on kind of session; it is interactive and designed to spark discussion.

    The day is mapped out like this:

    • 9.00am – Welcome and introductions
    • 9.30am – The core mechanics of community
    • 10.00am – Planning your community
    • 10.30am – Building a strategic plan
    • 11.00am – Building collaborative workflow
    • 12.00pm – Governance: Part I
    • 12.30pm – Lunch
    • 1.30pm – Governance: Part II
    • 2.00pm – Marketing, advocacy, promotion, and social
    • 3.00pm – Measuring your community
    • 3.30pm – Tracking, measuring community management
    • 4.30pm – Burnout and conflict resolution
    • 5.00pm – Finish

    I will warn you; it is an exhausting day, but ultimately rewarding. It covers a lot of ground in a short period of time, and then you can follow with further discussion of these and other topics on our Community Leadership discussion forum.

    I hope to see you there!

    Categories: LUG Community Blogs

    Dick Turpin: Old Tom

    Thu, 05/06/2014 - 11:58
    So most of you will have heard my complaints about the difficulty in simply being able to order fish and chips from the chip shop? Well it would seem there are many other opportunities out there to eat up your lunch hour when trying to buy something.

    A well known UK car accessory outlet.

    Me: "Hi there can I have a Tom Tom Start 25 UK & ROF @ £99.99 please?"
    Assistant: "Do you want the maps for life?"
    Me: "Oh Christ, here we go! No thank you."
    Assistant: "Do you want the European maps?"
    Me: [Sobbing gently] "Could I just have the Tom Tom I asked for please?"
    Assistant: "OK I'll go and fetch one."
    Categories: LUG Community Blogs

    David Goodwin: Automated twitter compilation up to 04 June 2014

    Wed, 04/06/2014 - 11:41

    Arbitrary tweets made by TheGingerDog up to 04 June 2014

    Categories: LUG Community Blogs

    David Goodwin: Automated twitter compilation up to 01 June 2014

    Sun, 01/06/2014 - 05:00

    Arbitrary tweets made by TheGingerDog up to 01 June 2014

    • RT Apologies but the #psychic fayre at Finstall Park has been cancelled due to unforeseen circumstances. 2014/05/31
    • RT 2 great PHP conferences this autumn in the UK: #Symfony_Live & #PHPNW14. Wonder if I either will let me do a talk 2014/05/30
    • RT As we await the Apple iWatch, don’t forget that in 1984 Seiko made an iWatch — of sorts. And boy it was awesome.

    2014/05/30

  • RT One of the best #PHP conferences in the world is back for 2014, and is looking for sponsors. conference.phpnw.org.uk/phpnw14/sponsors/sponsorship-packages/ 2014/05/30
  • The coop parking enforcer is out and going to be quite rich today it seems. Bromsgrove 2014/05/30
  • Sainsburys at Hundred House (Stourbridge road, Bromsgrove)? Alcohol licence application notice.
  • Bromsgrove 2014/05/29

  • New Hair ! #goodHairDay #selfie
  • Bromsgrove 2014/05/29

  • Haha. It appears my evil plan involving a weakened beer bottle and a car boot worked ! #brotherlylove Bromsgrove 2014/05/26
  • Whoops! Didn’t vote ukip. #noukip West Midlands, United Kingdom 2014/05/22
  • .@moreteadoctor the children have been shouting “‘ERE SHEILA!” for 10 mins in this playground. You have a lot to answer for. #memoryLivesOn Bromsgrove 2014/05/22
  • RT #WhyImVotingUkip DISGRACE!!!! This is one of meny!1!
  • 2014/05/20

  • RT #WhyImVotingUkip Because the weather’s really starting to pick up, and I don’t want it ruined by gays. 2014/05/21
  • RT Because if the gays obtain control over the weather it might start raining men, and they will probably be Romanian #WhyImVotingUkip 2014/05/21
  • RT #WhyImVotingUkip Because these immigrants can’t speak proper English! Oh wait a minute…
  • 2014/05/21

  • RT #WhyImVotingUkip because my university is being overrun by Librarians and we need to send them back to Libraria 2014/05/21
  • RT Worrying signs that the girl will be a javascript programmer. “Sometimes, Daddy, 5 and 5 makes 55 and sometimes it makes 10.” 2014/05/17
  • RT eBay hacked. They say that stolen user passwords were encrypted, ask users to change passwords anyway. https://blog.ebay.com/ebay-inc-ask-ebay-users-change-passwords/ 2014/05/21
  • At school early for once. No doubt they’ll be late out today. #schoolrun West Midlands, United Kingdom 2014/05/21
  • RT Virgin Media #facebooknews
  • 2014/05/21

  • RT Tried as I might, I could not get this damn thing to work. Seen at airport.
  • 2014/05/20

  • Somewhat surprised that a government information site (ratings.food.gov.uk) has been offline for ~6 days. #fail #hygiene Bromsgrove 2014/05/20
  • RT Just finished my second listen-through of ‘Harvey’ by Phil Rossi. I still love the story. You can listen free here: podiobooks.com/title/harvey/ 2014/05/19
  • RT Computer timings in perspective:
  • 2014/05/17

  • Lawn mowed. Decking had a second coat of brown stuff. 25% of study painted. No children drowned. Forest explored. Den made. #today Bromsgrove 2014/05/18
  • TIL – don’t mess with massive lizards. #Godzilla2014 Birmingham 2014/05/17
  • Godzilla o’clock. 2014/05/17
  • “Couldn’t think of an image for this slide”… Thanks. @jukesie #port80
  • Newport 2014/05/16

  • RT Amazingly clever, and somewhat manipulative talk by @roy on neuro-marketing in user experience. #mindblown #Port80
  • 2014/05/16

  • “Don’t worry it’s only marketers collecting our personal information … ” #port80 (thanks @kwe)
  • Newport 2014/05/16

  • RT Watching someone try to get through a spam captcha using voice commands is painful! Cc/ @kimberleytew #port80 2014/05/16
  • RT Next up at @Port80Events is @roy talking about the human brain & what makes people click
  • 2014/05/16

  • Cool brain anatomy lesson with @roy at #port80 … Hopefully we won’t be fighting bears to design websites … #betterSafeThanSorry Newport 2014/05/16
  • Now: @nathan_ford “Mastering the dark art of fluid layout.” — if only I could learn everything about it in a 45min talk #port80 #webdesign Newport 2014/05/16
  • RT Recommended reading from @hereinthehiveElement Queries, From the Feet Up
    www.backalleycoder.com/2014/04/18/element-queries-from-the-feet-up/
    #port80 2014/05/16
  • Thank you @hereinthehive #port80 Newport 2014/05/16
  • Css Breakpoints. Responsive & fluid design. Progressive enhancement. Device type. Reusability. Modularity.
    patternlab.io #port80 Newport 2014/05/16
  • “Failure is only the opportunity to begin again intelligently.”
    “Do it again …like a baby” … #port80 Newport 2014/05/16
  • Power pose time!
    Thanks @denisejacobs #port80 Newport 2014/05/16
  • RT Letter of the week, from May 10 issue of @TheEconomist.
  • 2014/05/15

  • It looks like the parking attendants are fining people today who are parking incorrectly outside coop. #bromsgrove Bromsgrove 2014/05/15
  • Yesterday I mowed the lawn (1st time for me), stained the decking and fitted a new light. Today may be tame in comparison. Bromsgrove 2014/05/15
  • throw new TooHotForAJumperException(“missing the rain ?”); Bromsgrove 2014/05/15
  • RT Bloody Polish: coming over here and teaching us proper English. Vote Ukip, and stop this outrage via @georgephilipb
  • 2014/05/12

  • RT “@mental_floss: U.S. banned the sale of lawn darts in 1988. Parents were urged to “destroy them immediately.”” – meanwhile assault rifles.. 2014/05/13
  • The woman driving k80 anm would do well to look before crossing mini roundabouts. #ifOnlyInsurersCheckedTwitter #driving Bromsgrove 2014/05/13
  • RT How to use friendship.js
  • 2014/05/13

  • Real life HITMAN youtu.be/hKEjM9gF4UQ via @YouTube (it was an awesome film) 2014/05/13
  • RT artificial intelligence, technology of the future — always has been, always will be. #DualismTheBook 2014/05/13
  • The early bird is tired. #airport #taxi #conscript Bromsgrove 2014/05/13
  • RT OK. I give up. Just put the apostrophes where you like Dorothy Perkins.
  • 2014/05/09

  • Drawing Eyebrows On Babies – The Best Of www.anorak.co.uk/397145/strange-but-true/drawing-eyebrows-on-babies-the-best-of.html/ via @TheAnorak 2014/05/12
  • RT 10 Great Reasons to vote #UKIP. I don’t know who made it – so I referenced it from official #UKIP websites
  • 2014/05/05

  • Achievement unlocked : Plumbing 102.
    Fixed leaking stop tap gland.
    Fixed leaking hot water joint. #relieved #EasyFix Bromsgrove 2014/05/11
  • Rowan ran 5km today in his first fun run. He was very happy to have a medal.
  • Bromsgrove 2014/05/11

  • RT Wow. Such elePHPants. Much PHP.
  • 2014/05/06

  • With my psychic powers I predict there will be more painting taking place soon. Bromsgrove 2014/05/11
  • I can’t see the tires on this light. Tier perhaps?
  • Bromsgrove 2014/05/10

  • RT UK surveillance oversight in action (yes, this is a real exchange):
  • 2014/05/09

  • Bromsgrove has a fair this week.
  • Bromsgrove 2014/05/08

  • RT when someone says “giving 110%” this is what they mean i.imgur.com/uFDRzSN.gif 2014/05/06
  • RT A wood near Bromsgrove yesterday. The colour & scent were amazing! @WoodlandTrust
  • 2014/05/06

  • Now to see if the house has flooded while I’ve been out. #noPuddleYet Bromsgrove 2014/05/06
  • There’s nothing like chasing another runner (and beating them) to make you speed up and push yourself that bit more. #sweatingLikeAPig Bromsgrove 2014/05/06
  • Arrangements sorted for @Port80Events … May 16th. Newport. All the cool kids will be there (and me). #port80 #webdesign Bromsgrove 2014/05/06
  • RT They were planning an attack on an EDL demo with guns, knives, and an improvised explosive (pictured) #WMCTU
  • 2014/05/06

  • And now …. to run. Run like the wind. Bromsgrove 2014/05/06
  • Achievement unlocked: Plumbing 101 – outside tap replacement. #WorkingHose #BewareCat
  • Bromsgrove 2014/05/06

  • RT Gotten quite a few photo requests for this underdoge: @dogecoin @Josh_Wise @PPR98. #VeryDega #SuchWow #NASCAR
  • 2014/05/04

  • RT Check out the product placement on this…
  • 2014/05/04

  • RT How very very true — who the slave and who the master? (via @elvis717)
  • 2014/05/04

  • RT Learning how to map disease breakout areas using #OpenStreetMap at @ukodi with @msf_uk 2014/05/03
  • RT Hey @ITISLENNYHENRY. You’ve got to to see this. Genius via @beaubodor #YouKip
  • 2014/05/03

  • Unimpressed by The Amazing Spiderman 2 (not worth paying for). Divergent seemed better. Bromsgrove 2014/05/04
  • This is good Bombay mix like stuff. (Farari Chevra).
  • Bromsgrove 2014/05/04

  • Yum yum. Tasty chocolates from Brussels. (Van Dender)
  • Bromsgrove 2014/05/04

  • RT “£130?! For one night?! I paid less for her. NO F*CKING WAY!” Shouts the drunk guy, with a hooker, at Premier Inn reception. Oh dear oh dear 2014/05/03
  • My house has been invaded by lots of noisy women. Time to plan my escape to the cinema or something …. Bromsgrove 2014/05/03
  • RT 2048 for Atari 2600:
    2048 for Commodore 64
  • 2014/05/03

  • RT Everyone has to work.
    That’s what family farms do.
  • 2014/05/03

    Categories: LUG Community Blogs

    Dick Turpin: Four coaches.

    Sat, 31/05/2014 - 17:15
    I am living proof of those people who say "You know if I wrote a book about it nobody would believe it!"

    So I went to visit my daddy today in Birmingham QE hospital. I caught the train to Birmingham and had to change for University station. I spied a guy in blue offering platform information at Birmingham and made my way towards him. Mr Blue coat (I have no idea what they're called?) was just about to help a very smartly dressed guy who looked to be in his early twenties.

    Passenger: "Can you tell me where to go for the 13.20 to blah blah blah?" (I forget where now)
    Mr Blue: "Platform 7 sir."
    Passenger: "Platform 7? You sure?"
    Mr Blue: "Yes sir, platform 7"
    Passenger: "It says four coaches?"
    Mr Blue: "That's right sir."
    Passenger: "So there's no tracks at platform 7 then?"
    Mr Blue: "I'm Sorry?"
    Passenger: "I've never heard of coaches stopping at platforms before?"
    Mr Blue: "The train is made up of four coaches sir."

    Me and Mr Blue pissed ourselves silly once he was out of reasonable earshot.
    Categories: LUG Community Blogs

    Jono Bacon: Last Day Today

    Thu, 29/05/2014 - 15:34

    Recently I announced I am stepping down as Ubuntu Community Manager at Canonical and moving to XPRIZE as Senior Director of Community. Today is my last day at Canonical.

    I just want to say how touched I have been by the response. The comments, social media posts, emails, and calls from you have been so kind and supportive. You are all good people, and I am going to miss every single one of you.

    The reason why I have devoted my life to understanding communities is that I believe communities bring out the best in people, and all of you are a perfect example of that. I cannot express just how much I appreciate it.

    Over the course of the next few weeks my replacement will be sourced and announced. and in the interim my team (Daniel Holbach, Michael Hall, David Planella, Nicholas Skaggs, Alan Pope) will take over my duties. Everything has been transitioned over, and remember, the weekly Q&As will continue at 6pm UTC every Tuesday on Ubuntu On Air with my team filling in for me. As ever, any and all Ubuntu questions are welcome!

    Of course, I will still be around. I am going to continue to be a member of the Ubuntu community and an avid Ubuntu user, tester, and supporter. I will continue to be on IRC, you can email me at jono@jonobacon.org, I will continue to do Bad Voltage, and I have a busy schedule at the Community Leadership Summit, OSCON, and more. I am also going to continue to have my own Q&A session every week where you can ask questions about my perspectives on Ubuntu, Canonical, community management, XPRIZE, and more; I will announce this soon.

    Ubuntu has a tremendous future ahead of it, built on the hard work and passion of a global community. We are only just getting started with a new era of Ubuntu convergence and cloud orchestration and while I will miss being there in an official capacity, I am just thankful that I can continue to be along for the ride in the very community I played a part in building.

    I now have a few weeks off and then my new adventure begins. Stay tuned.

    Categories: LUG Community Blogs

    Jono Bacon: Community Leadership Summit 2014, New Forum, OSCON, Training, and More!

    Thu, 29/05/2014 - 04:51

    As many of you will know, I organize an event every year called the Community Leadership Summit. The event brings together community leaders, organizers and managers and the projects and organizations that are interested in growing and empowering a strong community.

    The event pulls together these leading minds in community management, relations and online collaboration to discuss, debate and continue to refine the art of building an effective and capable community.

    This year’s event is shaping up to be incredible. We have a fantastic list of registered attendees and I want to thank our sponsors, O’Reilly, Citrix, and LinuxFund.

    The event is taking place on 18 – 19 July 2014 in Portland, Oregon. I hope to see you all there, it is going to be a fantastic CLS this year!

    I also have a few other things to share too…

    Community Leadership Forum

    My goal as a community manager is to help contribute to the growth of the community management profession. I started this journey by publishing The Art of Community and ensuring it is available freely as well as in stores. I then set up the Community Leadership Summit as just discussed, and now I am keen to put together a central community for community management and leadership discussion.

    As such, I am proud to launch the new Community Leadership Forum for discussing topics that relate to community management, as well as topics for discussion at the Community Leadership Summit event each year. The forum is designed to be a great place for sharing and learning tips and techniques, getting to know other community leaders, and having fun.

    The forum is powered by Discourse, so it is a pleasure to use, and I want to thank discoursehosting.com for generously providing free hosting for us.

    Be sure to go and sign up!

    Speaking Events and Training

    I also wanted to share that I will be at OSCON this year and I will be giving a presentation called Dealing With Disrespect that is based upon my free book of the same name for managing complex communications.

    This is the summary of the talk:

    In this new presentation from Jono Bacon, author of The Art of Community, founder of the Community Leadership Summit, and Ubuntu Community Manager, he discusses how to process, interpret, and manage rude, disrespectful, and non-constructive feedback in communities so the constructive criticism gets through but the hate doesn’t.

    The presentation covers the three different categories of communications, how we evaluate and assess different attributes in each communication, the factors that influence all of our communications, and how to put in place a set of golden rules for handling feedback and putting it in perspective.

    If you personally or your community has suffered rudeness, trolling, and disrespect, this presentation is designed to help.

    This presentation is on Wed 23rd July at 2.30pm in E144.

    In addition to this I will also be providing a full day of community management training at OSCON on Sunday 20th July in D135.

    I will also be providing full day community management training at LinuxCon North America and LinuxCon Europe. More details of this to follow soon in a dedicated blog post.

    Lots of fun things ahead and I hope to see you there!

    Categories: LUG Community Blogs

    Dick Turpin: I want it but I can't afford it.

    Tue, 27/05/2014 - 08:53
    So I run an 'Opt-In' mailing list predominately of refurbished PC's and Laptops. All the prices are excluding delivery and are Ex VAT. I had this begging email when I got in this morning.

    I regularly get your email updates, but all of the available machines are more expensive than I want to pay.
    I currently have a Compaq Pressario running XP, however it is extremely slow. I need an XP machine as I cannot afford to upgrade all of the software on the one I have. I also have a Dell laptop running Windows 7 (64 bit).

    This is the specification for my Compaq:

    Compaq  Presario 6207EA
    Microsoft® Windows XP Home Edition Service Pack 3
    Celeron CPU 1.70 GHz
    1.49GB RAM
    Maxtor 2F040J0 Hard Drive 40 GB
    Samsung SP0812N Hard Drive 80 GB (Secondary Drive)
    HL-DT-ST DVD-ROM GDR8161B
    TDK DVDRW161N
    Floppy Drive

    I know that the deal on your update below is a good one, and I could load XP instead of 7, but it is still quite a way above my budget.

    Could you let me know if you have refurbished machines that will perform quicker than my Compaq, and if so, how much are they.

    Many thanks

    Not only has this guy got a very large doorstop but as he points out three times that he has no money and that even the £169.00 PC I was offering was out of his price range! Which begs the question "Why are you asking?"

    Oh and also the good advice I sent him to look at freecyle.org was wasted as his hotmail account has a problem and is not accepting mail!
    Categories: LUG Community Blogs

    Ron Wellsted: Barcamp Birmingham

    Tue, 27/05/2014 - 07:56

    This event will be held on Saturday 7th June 2014 between 9am and 5pm at The Studio Venue Company Ltd., 7 Cannon Street, Birmingham B2 5EP.

    All the details can be found at http://www.flossuk.org/Events/BarcampBirmingham2014

    I hope to see you there.

    Categories: LUG Community Blogs

    Jono Bacon: Goodbye Canonical, Hello XPRIZE

    Mon, 19/05/2014 - 15:15

    After nearly eight years of service at Canonical, I will be stepping down as the Ubuntu Community Manager and leaving my fellow warthogs at Canonical on 29th May 2014.

    I have always been passionate about two things in my life. Firstly, I want to go to work every day and feel that my efforts are having a wider impact on the world. Secondly, I believe that community and collaboration is at the core what makes us human and what drives us to create beautiful things.

    Canonical has provided room for me to explore both of these areas in droves. Free Software is an undeniable power for good in making technology accessible to all. Ubuntu has been at the forefront of this; focusing on simplicity, elegance, and ease of use to make technology as accessible and widely available as possible. Canonical and the Ubuntu Community has also provided an environment in which I could explore the many facets of community building, leadership, and growth…trying lots of ideas, learning from what worked and what didn’t, and evolving what we do.

    This has resulted in me having the opportunity to learn from great people, in fun and challenging situations, and to further the art and science of building great communities.

    A new chapter

    …and this is where a new chapter in my life opens.

    Recently I was presented with the opportunity to go and work at the XPRIZE Foundation.

    For those of you unfamiliar with XPRIZE, their focus is to solve the major problems facing humanity. This work is delivered by incentivized competitions to solve these grand challenges.

    This started with the $10million Ansari XPRIZE that spawned the commercial space-flight industry. Other examples include the Qualcomm Tricorder XPRIZE (to create an affordable handheld device to diagnose health issues), the Google Lunar XPRIZE (to achieve the safe landing of a private craft on the surface of the moon), the Wendy Schmidt Ocean Health XPRIZE (improving our understanding of ocean acidification), and the A.I XPRIZE (create the first A.I. to walk or roll out on stage and present a TED Talk so compelling that it commands a standing ovation).

    XPRIZE is an organization with significant ideas and ambitions to have a profound impact on the world. If you want to get a better feel for this, I recommend you watch this video by founder, Peter Diamandis; it is tremendously inspiring.

    Peter believes that competition is in our DNA. I believe that collaboration and community is in our DNA. As you can imagine, these concepts are complimentary to each other and this is why I feel like this such a natural fit for me.

    As such, I will be joining XPRIZE as Senior Director of Community. I will be there to look at the full breadth of what XPRIZE does and inject community and collaboration into the many different layers from how the prizes are picked, how teams are formed, how R&D is created, how technologies go into production, and more. I am tremendously excited about the opportunity.

    Difficult decisions

    Although XPRIZE is an exciting (if unknown) road forward, leaving Canonical is bittersweet.

    To put this in starker terms, Canonical quite literally changed my life. It helped to transform my career from a position of observation of communities to one of structured best practice. It helped me to think differently, challenge myself, and be open to being challenged by others. It afforded me the opportunity to travel the world, meet incredible people, see incredible things, and ultimately led me to meet my wife, Erica, who has become the corner-stone of our family. This was never a job, it was a way of life, and Canonical provided every ounce of support in helping me to achieve what I did here and to be the best that I could be.

    Working with the Ubuntu community has not just been a privilege, it has been a pleasure. One of the many reasons why I love what I do is that I am exposed to so many incredible people, minds, and ideas, and the Ubuntu community is a text-book definition of what makes community so powerful and such an agent for making the world a better place. I will be forever thankful for not just the opportunity to meet so many different members of the global Ubuntu family, but to also continue these many friendships into my next endeavour.

    Now, some of you reading this may be concerned by this move. Some of you may be worried that my departure is due to a negative experience at Canonical, or that the community is somehow less important than it used to be. I want to be very clear in responding to this.

    I am not leaving Canonical due to annoyance, frustration, bureaucracy, lack of support or anything else negative. I have a wonderful relationship with Mark Shuttleworth, Jane Silber, Rick Spencer and the other executives. I have a great relationship with my peers and my team, and I love going to work every single day. These people are not just colleagues, they are friends. I have long said I have the very best job in community management and I feel as strong about that today as I did when I joined.

    I am not leaving Canonical due to problems, I am moving on to a new opportunity at XPRIZE. I actually wasn’t looking for a move; I was quite content in my role at Canonical, but XPRIZE came out of nowhere, and it felt like a good next step to move forward to.

    Likewise, I can assure you that the relationship with community at Canonical has not changed at all. Mark Shuttleworth and the rest of the leadership team are passionate about our community and they are intimately aware that our community is critical to the success of Ubuntu.

    I believe in Ubuntu as much as I did when I joined. I have long talked about how Free Software and Open Source is only truly game-changing if the technology is simple, powerful, and accessible. Ubuntu is the very best place to get Open Source across the desktop, cloud, and now the mobile space too. Canonical has hired a phenomenal team over the years to drive this, and we are seeing the fruits of this success. I look forward to seeing this story unfold more and more and seeing Canonical achieve wider and wider ambitions.

    Before I wrap up, I just want to offer some thanks to Mark Shuttleworth, Jane Silber, Rick Spencer, my team, my peers in the Ubuntu Engineering Management Team, my fellow warthogs at Canonical, and everyone in the Ubuntu community for being so supportive over the years. You all helped me turn my dream into a reality and help me become the person I am today.

    I also want to say a special thank-you to Mark who gave me a shot in 2006 and has been a constant beacon of support and inspiration for so many years. I consider Mark a mentor, but more importantly a friend.

    We have taken on some tough challenges over the years in Ubuntu, challenges that were necessary for us to grow. I have never questioned Mark’s commitment to our values and our success as a project once, and I am thankful for him to lead Ubuntu towards success; successful projects need leaders who can constantly ask new questions and explore new territory.

    You don’t get rid of me that easily

    Now, I won’t actually be going anywhere. I will still be hanging out on IRC, posting on my social media networks, still responding to email, and will continue to do Bad Voltage and run the Community Leadership Summit. I will continue to be an Ubuntu Member, to use Ubuntu on my desktop and server, and continue to post about and share my thoughts about where Ubuntu is moving forward. I am looking forward in many ways to experiencing the true Ubuntu community experience now I will be on the other side of the garden.

    As I step out of my position at Canonical, I am hugely proud of the accomplishments of my team (Daniel Holbach, David Planella, Michael Hall, Nicholas Skaggs, Alan Pope (and alumni, Jorge Castro, Kyle Nitzsche, Ahmed Kamal)). I can’t think of a better group of people to continue to help our community to do great work and be successful.

    To wrap things up, I will be doing my very last Q&A session on Tuesday 27th May 2014 at 6pm UTC on Ubuntu On Air – I hope to see you all there!

    So, here is to fun and fond memories, and here is to a new set of challenges helping to create a a better world with XPRIZE. Thanks!

    Categories: LUG Community Blogs

    Dick Turpin: Too many options

    Fri, 16/05/2014 - 09:57
    Back in the good old days when you was allowed to shove small boys up chimneys ordering fish and chips was easy. "Fish and chips please love." the only response you got was "Salt and vinegar darling?" sadly today is very different. Ask for fish and chips now and you'll get a whole barrage of "Is that a special?"

    Armed with this we went to the chip shop last night fully prepared for their annoying options.

    Me: [Full of smugness] "Can I have sausage and chips special please."
    Assistant: "Is that the £1.50 or £2.50 special?"

    Aaaarrrgghh WTF! Ok ok lets move on.

    Me: [Full of trepidation] "Can I have kebab meat and chips please, OH WAIT! you only do small or large don't you?"
    Assistant: "No we do a breakfast special, a daily special, a mini special, small, medium or large."

    Aaaaaaarrrrrrggghh!

    Can I not just go in, order something, get served and leave? :'(
    Categories: LUG Community Blogs

    Dick Turpin: High IQ

    Thu, 15/05/2014 - 13:10
    Engineer: "Okay, put s&^jO0p+b in the password box"
    Customer: "What shall I put in the confirm password box?"

    Aaaaaaaaaarrrrrrrrgggggggggghhhhhhh
    Categories: LUG Community Blogs

    Aq: Mozilla add HTML5 DRM, sadly but inevitably

    Thu, 15/05/2014 - 10:34

    “If all your friends jumped off a bridge, would you jump too?”
    “Oh jeez. Probably.”
    “What!? Why!?”
    “Because all my friends did.”

    — xkcd, Bridge

    Mozilla have decided to implement the HTML5 EME DRM for videos. This sucks.

    I don’t like the EME stuff. It’s contrary to the whole idea of the web. It’s potentially the beginning of a slippery slope of web pages being locked off because that’s what the ebook people want. I wrote about this last year. Jeremy says that it is precisely because other technologies are locked down that it’s important to keep the web open, and he’s right.

    But… that didn’t happen. The web is not open. Google and Microsoft and Apple have already started implementing EME, over the complaints of precisely nobody. The argument that adding DRMed video divides the web into haves and have-nots apparently didn’t cut any ice with those browser vendors. So Mozilla reluctantly fall in line, and are castigated for it in a way that the others weren’t.

    Now, there’s a reasonable argument that Mozilla should be held to a higher standard, because their goal actually embodies the Open Web and the others are primarily about profits and market share. Mozilla should stand on principle, precisely because they have principles. I admire this argument, but unfortunately it’s like perpetual motion machines, the 200mpg carburettor, and the rehydrateable pizza from Back to the Future — it doesn’t work. The world isn’t nice just because you wish real hard. Mozilla have stood on principle in the past, by refusing to implement H.264 format video. It made no difference. They were laughed at for not being “modern”, their users just found that some videos mysteriously wouldn’t play, they were told that standing on principle made them irrelevant, and it made no difference to the market. They have a voice at the table, but it’s not loud enough to move the industry when the industry want something else.

    The last people to try this other than Mozilla were Opera. The Opera team devoted their time to being standards compliant, working to improve those standards where possible, taking the decision to be correct rather than compatible in most cases, and what happened? Nobody used their browser because it didn’t work, and now they use Blink as their renderer instead.

    I like the warm fuzzy feeling I get from knowing that Mozilla are out there doing the right thing. But there’s always been an edge of, well, they’re doing the right thing which means that I don’t have to. Firefox should stand on principle here and refuse to play DRMed videos… but of course I’m not going to stop using DRMed video, I’ll just use Safari for that. The warm fuzzy feeling is jolly nice, but it’s not enough to actually keep the Mozilla organisation running. If you dislike Mozilla doing this (which I do, too), then where’s the outcry against Apple and Microsoft and Google for doing the same thing? Where’s the outcry against them for doing it first? Mozilla helps keep the web open for us, but in return we have to help keep the web open for Mozilla. And we aren’t.

    Categories: LUG Community Blogs

    Jono Bacon: Announcing Ubuntu Pioneers

    Tue, 13/05/2014 - 16:24

    Ubuntu has always been about breaking new ground. We broke the ground with the desktop back in 2004, we have broken the ground with cloud orchestration across multiple clouds and providers, and we are building a powerful, innovative mobile and desktop platform that is breaking ground with convergence.

    The hardest part about breaking new ground and innovating is not having the vision and creating the technology, it is getting people on board to be part of it.

    We knew this was going to be a challenge when we first took the wraps off the Ubuntu app developer platform: we have a brand new platform that was still being developed, and when we started many of the key pieces were not there such as a solid developer portal, documentation, API references, training and more. Today the story is very different with a compelling, end-to-end, developer story for building powerful convergent apps.

    We believed and always have believed in the power of this platform, and every single one of those people who also believed in what we are doing and wrote apps have shared the same spirit of pioneering a new platform that we have.

    As such, we want to acknowledge those people.

    And with this, I present Ubuntu Pioneers.

    The idea is simple, we want to celebrate the first 200 app developers who get their apps in Ubuntu. We are doing this in two ways.

    Firstly, we have created http://developer.ubuntu.com/pioneers which displays all of these developers and lists the apps that they have created. This will provide a permanent record of those who were there right at the beginning.

    Secondly, we have designed a custom, limited-edition Ubuntu Pioneers t-shirt that we want to send to all of our pioneers. For those of you who are listed on this page, please ensure that your email address is correct in MyApps as we will be getting in touch soon.

    Thank-you so much to every single person listed on that page. You are an inspiration for me, my team, and the wider Ubuntu project.

    If you have that pioneering spirit and wished you were up there, fear not! We still have some space before we hit 200 developers, so go here to get started building an app.

    Categories: LUG Community Blogs

    Aq: Some thoughts on soonsnap and little big details

    Tue, 13/05/2014 - 13:29

    I built a thing called soonsnap, and various people said that I should write up how and why.

    First, what it’s for.

    Here’s the use case. You’re there in the pub, Friday night, and there’s a group of people squeezing themselves together behind a table while one of their number takes a photo of them. So you step up, helpful, and say “hey, let me take that, then you can be in it!” and whip your phone from your pocket and snap a picture of them all pulling faces and drinking cocktails.

    Great. You’ve got a picture of them. How do you give that picture to the people in it?

    Here are the constraints:

    • You don’t know these people. This is not a surreptitious excuse to obtain the phone number of the attractive one in the group. So you can’t ask for a phone number, or add them as a Facebook friend
    • You’re all in the pub having fun; you’re not at a computer class. You want to get this photo to them as quickly and easily as possible. So if you ask them to do anything complicated to get the photo, such as “install this app”, or “turn on Bluetooth and then tell me your phone’s Bluetooth name”, they’ll just shrug and say “whatever” and ignore you like the sad techie lunatic that you are
    • Either you or they might not have an iPhone, so no AirDrop for you
    • You’re in the pub. So this is primarily for mobile. Obviously it should work on a big wide screen, but that’s not what it’s aimed at
    • Me, the person running the server, does not want to pay for lots of hosting, and people in the pub don’t want photos of them stored forever in someone else’s cloud. Images are not stored on the server; they’re transferred as much as possible device-to-device

    Sometimes, the people asking for a photo will hand you a phone to take it with. At that point, you don’t need any technology to assist; take the picture, give the phone back, done. But if they don’t… you need to get that picture to them.

    The one huge overriding goal here is complete ease of use. Anything at all which can be construed as a barrier will mean that you’re unsuccessful. “To get the picture, install this app” takes too long and is too annoying. “Turn on Bluetooth” is too annoying. “Turn on Android Beam” is too annoying. This means the solution needs to be on the web, because everybody has that.

    But it should feel like an app, because people are accustomed to that and so the sense of familiarity is important. It’s a very simple set of actions: either “take a photo” or “receive a photo”. So the thing I came up with, soonsnap, is this:

    1. You hit this website and it tells you to pick or take a photo
    2. It gives you a simple four-letter code and gives you instructions to read out to them: go to this website, enter the four letters of the code
    3. They do it: it gives them the photo
    4. You say “there you go”, they say “thank you!”, and another little human interaction is improved with technology without getting in the way

    So there are two paths through it: the photo taker, and the photo getter. The taker needs to say “take a photo”, then take the photo, then get a nice clear set of instructions and a code to tell to the getter. The getter needs to get to the website itself, say “receive a photo”, type in the code. That’s it.

    To this end, all the thinking went into making soonsnap so it’s really hard to screw the interaction up. Take the codes as an example. They’re four characters — long enough that a code isn’t reasonably guessable, short enough that you can say it to someone else in a crowded bar and they’ll hear you. The code does not repeat any characters. This is done so that when tapping a letter of the code, that letter disappears and can’t be used again — this prevents someone accidentally tapping a letter twice. The characters used for the code could have been all 36 letters and numbers, but it’s actually only 20: 0123456789ACFHNRUWXY. This is so that all letters which sound the same are removed; this stops someone saying “did you say B zero one two or P zero one two?”, especially if you’re shouting over the music in a crowded pub.

    And it looks simple but colourful and clear to make it easy to see what’s going on even if your vision’s a bit blurry. I wanted it to be attractive partially because of the aesthetic usability effect, and partially just because, well, things should be pretty. I knew I couldn’t do that, so I talked to Sam Hewitt who put together a great visual design for soonsnap. Thank you, Sam!

    Technologically, soonsnap is designed so that images aren’t stored on the server. Partially this is for security — there’s no big archive there, and your photos aren’t being kept around by a service you don’t trust — and partially for cost, because it’s not supposed to be a big photo archive. It’s used to send photos. Soonsnap uses socket.io, which is basically a self-hosted version of something like pubnub. So the images go through the soonsnap server, but they’re transmitted from sender to receiver and aren’t kept around on the server. I’d have liked to do that with WebRTC so that it’s genuinely peer-to-peer and doesn’t involve the server at all, but firstly you need to set up a STUN server to do that and that’s complicated, and secondly iPhones don’t do WebRTC yet.

    Categories: LUG Community Blogs

    Aq: Nomad CHARGEKEY/CHARGECARD review

    Mon, 12/05/2014 - 21:40

    Recently I received a gift from Nomad, one each of their CHARGEKEY and CHARGECARD products. So I’ve been trying them out. They’re both similar in concept, so I’ll speak of them as one item for now.

    Basically, it’s a very very portable charging lead for your phone. The CHARGEKEY is about two inches long, with a slim full USB plug1 on one end and either a micro USB or an iPhone 5 lightning plug on the other.2 And there’s a little place to attach it to your keyring. Basically, the idea here is that you’ll stick this on your keyring and the next time you find yourself somewhere where you’d want to charge your phone you’ll have a way to do so, without having to carry a long USB charging lead around everywhere you go like some sort of arse. The CHARGECARD is a similar idea, and again comes in two flavours, but instead of being a little stick that hangs unimpedingly on your keys, it’s the size and thickness of a credit card and goes in your wallet, or wherever you keep cards.3

    So, the simple verdict: if you often find yourself wishing you’d brought your charging lead with you, you’ll find this bloody useful.

    Me… I didn’t, so much. I often find myself wishing that I could charge my phone up, but the problem isn’t that I don’t have a lead: it’s that even if I had a lead I’d have nowhere to plug it in. Pub tables don’t have USB ports. Coffee shops don’t have USB ports. If I’m working from a desk in an office somewhere I’ve got my laptop bag, and that’s got one of every lead I ever need in it (hasn’t yours? Why hasn’t it? Go and put a spare one of every lead you need in your laptop bag!).

    I do sometimes find myself places where I could charge up. Coffee shops do have wall sockets. But for that I’d need an actual lead and an adaptor. On my desk, where I am all day, I have a charging lead. Interestingly, whenever I’m at a conference there are always tweets in the backchannel asking if anyone has an iPhone charging lead — it’s never any other phone. So I suspect iPhone people who haven’t grasped the idea of having a spare lead in their bag may find this hugely useful. If you’re taking my above advice about buying a spare lead then getting one of these is no bad idea because it’s tiny.  Similarly, if places of entertainment started putting USB sockets on every table, this would be superbly useful.4

    Perhaps I’m unusual, though. To find out, I gave the CHARGEKEY to my dad. And, interestingly, he’s already talking about using it at work. Just plug into the computer in the office, and the lead is on your keyring ready for you when you need it. And it’s not bothering you when you don’t. It’s for drive-by charging. For a moment of opportunity. If you hit those a lot, you’ll like Nomad’s stuff.

    Me, I’ll wait until they put USB sockets in bars.

    1. one of those flat ones that plugs into the bottom half of a USB socket
    2. It comes in two flavours; one for iPhones, one for every other device on the planet
    3. Well, it’s about the thickness of two or three credit cards, but it’ll go in your wallet fine; it did in mine
    4. If you’re running a political party in England and you add “USB sockets on every pub table by law!” to your manifesto then you’ve significantly increased your chances of getting my vote, and every other tech person in the country too. Unless you’re UKIP in which case don’t bother
    Categories: LUG Community Blogs

    David Goodwin: WordPress comment spam post fail

    Wed, 07/05/2014 - 09:08

    While trying to block spam posts on a forum, I noticed this gem.

    No doubt someone’s spam sending program has failed, just a little….

    { {I have|I've} been {surfing|browsing} online more than {three|3|2|4} hours today, yet I never found any interesting article like yours. {It's|It is} pretty worth enough for me. {In my opinion|Personally|In my view}, if all {webmasters|site owners|website owners|web owners} and bloggers made good content as you did, the {internet|net|web} will be {much more|a lot more} useful than ever before.| I {couldn't|could not} {resist|refrain from} commenting. {Very well|Perfectly|Well|Exceptionally well} written!| {I will|I'll} {right away|immediately} {take hold of|grab|clutch|grasp|seize|snatch} your {rss|rss feed} as I {can not|can't} {in finding|find|to find} your {email|e-mail} subscription {link|hyperlink} or {newsletter|e-newsletter} service. Do {you have|you've} any? {Please|Kindly} {allow|permit|let} me {realize|recognize|understand|recognise|know} {so that|in order that} I {may just|may|could} subscribe. Thanks.| {It is|It's} {appropriate|perfect|the best} time to make some plans for the future and {it is|it's} time to be happy. {I have|I've} read this post and if I could I {want to|wish to|desire to} suggest you {few|some} interesting things or {advice|suggestions|tips}. {Perhaps|Maybe} you {could|can} write next articles referring to this article. I {want to|wish to|desire to} read {more|even more} things about it!| {It is|It's} {appropriate|perfect|the best} time to make {a few|some} plans for {the future|the longer term|the long run} and {it is|it's} time to be happy. {I have|I've} {read|learn} this {post|submit|publish|put up} and if I {may just|may|could} I {want to|wish to|desire to} {suggest|recommend|counsel} you {few|some} {interesting|fascinating|attention-grabbing} {things|issues} or {advice|suggestions|tips}. {Perhaps|Maybe} you {could|can} write {next|subsequent} articles {relating to|referring to|regarding} this article. I {want to|wish to|desire to} {read|learn} {more|even more} {things|issues} {approximately|about} it!| {I have|I've} been {surfing|browsing} {online|on-line} {more than|greater than} {three|3} hours {these days|nowadays|today|lately|as of late}, {yet|but} I {never|by no means} {found|discovered} any {interesting|fascinating|attention-grabbing} article like yours. {It's|It is} {lovely|pretty|beautiful} {worth|value|price} {enough|sufficient} for me. {In my opinion|Personally|In my view}, if all {webmasters|site owners|website owners|web owners} and bloggers made {just right|good|excellent} {content|content material} as {you did|you probably did}, the {internet|net|web} {will be|shall be|might be|will probably be|can be|will likely be} {much more|a lot more} {useful|helpful} than ever before.| Ahaa, its {nice|pleasant|good|fastidious} {discussion|conversation|dialogue} {regarding|concerning|about|on the topic of} this {article|post|piece of writing|paragraph} ....
    Categories: LUG Community Blogs

    Jono Bacon: Unwrapping ‘Dealing With Disrespect’

    Fri, 02/05/2014 - 05:28

    With the growth of the Internet and the ease of publishing content, more and more creative minds are coming online to share videos, music, software, products, services, opinions, and more. While the technology has empowered a generation to build new audiences and share interesting things, an unfortunate side-effect has been a culture in which some consumers of this content have provided feedback in a form that is personalized, mean-spirited, disrespectful, and in some cases, malicious.

    We have all seen it…the trolls, the haters, the comment boxes filled with venom and vitriol, typically pointed at people just trying to do good and interesting things.

    Unfortunately, this conduct can be jarring for many people, with some going as far to give up sharing their creative endeavours so as not to deal with the “wrath of the Internet”.

    As some of you will know, this has been bothering me for a while now. While there is no silver bullet for solving these issues, one thing I have learned over the years is how to put negative, anti-social, and non-constructive comments and feedback into perspective.

    To help others with this I have written a free book called Dealing With Disrespect.

    Dealing With Disrespect is a short, simple to read, free book that provides a straight-forward guide for handling this kind of challenging feedback, picking out the legitimate criticism to learn from, and how to not just ignore the haters, but how to manage them. The book helps put all communication, whether on or offline, into perspective and helps you to become a better communicator yourself.

    My goal with the book is that when someone reads something anti-social that demotivates them, a friend can recommend ‘Dealing With Disrespect’ as something that can help put things in perspective.

    Go and check out the new website, watch the introductory video, and go and grab the PDF, read it online, or get it for your Kindle. There is also a FAQ.

    The book is licensed under a Creative Commons license, and I encourage everyone who enjoys it and finds it useful to share it.

    Categories: LUG Community Blogs